Website Privacy Notice for ACEenergy.org

This privacy notice discloses the privacy practices for www.aceenergy.org, the website of the Public Alliance for Community Energy (ACE). This privacy notice applies solely to information collected by this website.

When you visit our site, we may collect two types of information:  non-personally identifiable information and personally identifiable information.

Non-Personally Identifiable Information

ACE uses Google Analytics to collect data about visitors to our website.  This information is used only for internal purposes to create summary statistics regarding the number of users to our site, determine optimal webpage design specifications, monitor system performance and help us make our site more useful to customers.  Such data includes:

  • Time of visit, pages visited, and time spent on each page of the webpage
  • Referring site details (such as the URL a user came through to arrive at our site)
  • Type of web browser
  • Type of operating system (OS)
  • Flash version, JavaScript support, screen resolution, and screen color processing ability
  • Network location and IP address

To learn more about how Google Analytics collects and processes data, click here.

Personally Identifiable Information

ACE only has access to and only collects information that you voluntarily provide via direct submission, such as website entry fields or other direct contact from you using the website.  This information may include any or all of the following:

  • Name
  • Telephone number
  • Email address
  • Black Hills Account ID number and Account Control Number
  • Service City

ACE is the sole owner of any information collected on our website. Visitors to our site who do not want their personally identifiable information collected online are asked to not submit such information to ACE. We will use your information to respond to you regarding the reason you contacted us.  ACE will not share your information with any third party outside of our organization, other than as necessary for the operation of the website and other business purposes of ACE. 

Cookies

We use “cookies” on this site.  A cookie is a small piece of text sent to your browser by a website you visit.  It helps the website remember information about your visit, like your preferred language, your safe search preferences and other settings, and counts how many visitors we receive to a page.  Cookies play an important role in making your next visit easier and the site more useful to you.  Without them, using the web would be a much more frustrating experience.  Usage of a cookie is in no way linked to any personally identifiable information on our site.

Website User Rights

Absent a specific request from you, ACE may contact you via email in the future to provide you with information on ACE and our products or services, changes to this privacy policy, or other news of importance. You may opt out of any future contacts from us at any time.

You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data ACE has about you, if any.
  • Change/correct any data ACE has about you.
  • Request that ACE delete any data it has about you.
  • Express any concerns you have about ACE’s use of your data.
  • Raise any questions or concerns regarding ACE’s compliance with this Privacy Statement.

 Security

ACE takes precautions to protect your personally identifiable information. When you submit information via the website, your information is protected both online and offline. Wherever ACE collects sensitive information, that information is encrypted and securely transmitted to ACE.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While ACE uses encryption to protect personally identifiable information transmitted online, ACE also protects your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers on which ACE stores personally identifiable information are kept in a secure environment.

Links to Third-Party Websites

The website contains links to other sites outside the domain www.aceenergy.org. Please be aware ACE is not responsible for the content or privacy practices of such other sites. ACE encourages website users to be aware when they leave the website and to read the privacy statements of any other site that collects personally identifiable information. 

Updates to Privacy Statement

ACE may update this Privacy Statement by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.